The course focuses on transferable communication skills which are relevant to learners from a range of business backgrounds such as management, finance, manufacturing, sales and marketing, tourism and hospitality, etc. The core skills areas are meetings, negotiations, presentations, telephoning, report writing and email. The course also covers a range of topics appropriate to international business such as cross-cultural relations, human resources, globalisation, IT, web2.0, developing markets, recession & growth, etc.
